About this Role
This is a strategic role on Ashby’s go-to-market team focused on maximizing the efficiency of our revenue generation engine. Partnering closely with leaders from Sales, Customer Success and Analytics, you will help us architect and implement the infrastructure to scale and optimize our go-to-market activities. You’re intimately familiar with tools (including CRM, Sales Automation, Enablement etc) and enjoy designing streamlined workflows for customer-facing teams. What makes you unique is your combination of strategic systems thinking and eagerness to roll up your sleeves to implement improvements. This is an individual contributor role with a clear path to building and leading a team. The Revenue Operations Manager at Ashby will look across the full customer lifecycle to find insights from analytics that help our GTM teams continuously improve. You’ll run projects that include technology evaluations, customer journey mapping, and annual planning processes (capacity, territories, quota & comp). Our stack today includes HubSpot CRM, Apollo.io, Gong, ChiliPiper, LinkedIn Sales Nav and Guru. We expect that you’ll recommend some thoughtful additions and/or changes!
You could be a great fit if:
You’ve spent 3+ years in an Operations function supporting go to market teams at a venture-back SaaS company. Prior analytical work experience is a real bonus. You have strong opinions, loosely held, about the most effective tools and tactics to generate and close sales pipeline You’re an optimizer! You quickly identify bottlenecks and not only find solutions but also implement them. You’re an excellent project manager, adept at managing the details and progressing a project through to completion, including documentation and end user enablement. You’re analytical and detail oriented. You could help us design balanced sales territories or a new account propensity score. You can gather and synthesize feedback from various stakeholders across departments to create and prioritize various activities based on their expected business impact
Design the GTM infrastructure and help refine our customer facing playbooks so that Ashby can scale to $100M+ in ARR.
Own our HubSpot instance & all related customer data. By engaging partners, you’ll help us build out our compete TAM, and ensure we’re focusing our energy on the highest propensity accounts.
Analyze our sales pipeline and activities to help inform leadership on areas for improvement in sales execution
Lead activities such as headcount planning, territory carving and sales incentive programs.
Partner closely with department heads from Sales & Customer Success on new special projects.
Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us:
We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell.
We want to offer deep expertise whenever we interact with prospects and customers.
We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with a large headcount. We hire and compensate accordingly.
We value a strong sense of ownership, principled thinking over experience, and thoughtful communication
You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible
Top notch health insurance for you and your dependents with all premiums covered by us
401(k) matching if you’re in the US
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.