California State University

CLASSIFICATION TITLE: CLINICAL ASSISTANT
TEMPORARY END DATE: on or before December 31, 2022
FT/PT: Intermittent – hours may vary
SALARY RANGE: $18 – $27.39 (anticipated hiring rate will be near the beginning of the range)
PAY BASIS: Hourly
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants
SPECIAL INSTRUCTIONS TO APPLICANT:
FOR PRIORITY CONSIDERATION, applications must be received by August 29, 2022; however, the position will remain open until filled.
This position is temporary, ends on or before December 31, 2022. Any continuation beyond December 31, 2022, is contingent upon satisfactory performance and available funding.
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy [calstate.policystat.com] and questions may be sent to [email protected].
POSITION PURPOSE: The Mission of the Student Health Services is to build a healthy campus community by providing quality, caring, cost effective ambulatory healthcare and health promotion services. As part of an institution of higher learning, the Student Health Services participates in the educational process by teaching students the skills for self-care, promoting their health, advocating for themselves and preventing diseases thus enhancing their academic productivity leading to a satisfying college experience. The clinical assistant is part of the health team serving the SHS mission and assisting during COVID.
DUTIES & RESPONSIBILITIES: Responsibilities may include any duties described in the three core areas below.
A. Case Management:

Clear the screening list daily (call those who remain listed)
Assist individuals who have not gotten cleared for campus to determine their next steps
Use medical records to confirm status
Assist in determining status of individuals or larger groups due to exposure
Assist in notifications of classroom exposures
Make daily follow-up phone calls for all cases in the case management system (exposures, symptomatic, COVID+)
Open and clear/close cases per protocol utilizing case management software
Send Notifications to faculty and supervisor of individuals status on campus
Send notification to Case Management Coordinator on any workplace exposures

B. COVID Compliance

Communicate to students who have not submitted documentation for the COVID-19 Vaccination requirement and/or submit an exemption for medical, religious or administrative to self-attest that they are not coming to campus.
Notate any issues or concerns with submitting documentation to provide support to students and communicate with the proper department to assist each student.
Document conversations and outreach efforts for each student in either non-compliance or test requirement categories.
Communicate with students who have not complied with the mandatory testing requirements if advised to comply with that requirement.
Follow up with individual student concerns or issues with vaccination requirements and/or testing requirements.
Collaborate with office across campus regarding compliance to include Dean of Students.

C. COVID Testing

Serve as the lead for approximately 8 student assistants at the COVID-19 Mass Testing Site
Set-up, breakdown, and clean/disinfect Mass Testing Site daily
Ensure all electronic equipment (computer, scanners, printers, etc.) are operational and report any IT issues to administrative staff
Provide instruction, direction and guidance to students, faculty and staff arriving for testing
Screen and check-in individuals arriving for testing and distribute testing kits
Observe collection of saliva specimen and answer any questions about specimen collection process
Scan barcodes and test kits at collection site, review collection vials to ensure adequate sample, and place in designation collection bins
Assist with flow of traffic to ensure little/no wait time and compliance with safety and mitigation measures
Transport and prepare test kits for courier and ensure orderly pick-up by courier
Secure all tests kits that are not picked up in the Health Center nightly
Lock up and secure testing site supplies nightly
Inventory, order & restock supplies (test kits, cleaning supplies, office supplies, etc.)
Report escalated encounters with campus community (UPD, VPSA, etc.) that would result in a safety issue for employees of the Mass Testing Site (i.e., upset patrons)
Provide excellent customer service to individuals presenting at Mass Testing Site and through contact tracing
Appropriately maintain health and other private information, including following all HIPAA and FERPA regulations/requirements
Appropriately utilize and dispose of PPE and follow all required safety and mitigation measures, as well as infection control measures
Complete all required safety and privacy training

REQUIRED QUALIFICATIONS:
EDUCATION & EXPERIENCE – High school diploma or equivalent and familiarity with a health care setting or combination of education and experience which provides the required knowledge and abilities.
LICENSES/CERTIFICATIONS – Possess and maintain a valid certification in CPR/AED.
SKILLS, KNOWLEDGE & ABILITIES (SKA’s) –

Regular and reliable attendance is required.
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Demonstrated ability to maintain a high degree of confidentiality.
Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Excellent computer skills and competence with a variety of computer applications including electronic medical records, word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
Working knowledge of or ability to quickly learn University infrastructure, policies and procedures.

PREFERRED QUALIFICATIONS: Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
PHYSICAL DEMANDS: LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.
SPECIAL CONDITIONS:
SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.
CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees.
BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.
MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.
GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.
EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.