Center For Learning and Autism Support Service

The Center for Learning & Autism Support Services, Inc. (CLASS) is seeking a highly organized, detail-oriented and enthusiastic Human Resources Assistant and Credentialing Coordinator to join our team. This person must be well versed in both Federal and California employment law and will report to the Human Resources Coordinator.

The Center for Learning and Autism Support Services, Inc. (CLASS) is a well-established (over 18 years in the Bay Area), highly regarded and nationally recognized agency in the field of Applied Behavior Analysis, dedicated to using ABA evidence-based methodologies for the treatment of children with Autism Spectrum Disorder (ASD). We are currently seeking individuals for new positions within our organization who are enthusiastic, passionate, and driven to learn and devote themselves to a fulfilling career in the field of Autism and Applied Behavior Analysis.

Who are you?

Enthusiastic, focused, and self-motivated. A great attitude is everything
“Multi-tasker” is your middle name!
Well-organized, team player
Flexibility – no two days are the same and priorities shift regularly
You will play a vital role with the day-to-day operations, providing support to the Human Resources and Operations teams
Require minimal direct management – you are assigned projects and can run with it
Excellent at maintaining confidentiality
The more skilled you are, the more responsibilities we can assign to you

The position is a full-time, non-exempt, hourly position that supports the Human Resources and Operations team. The primary responsibilities for this position will be to assist with all Human Resources functions and taking responsibility for ensuring clinicians meet and maintain all credentialing criteria required by the funding sources they work with. This individual must maintain the utmost confidentiality at all times with regard to employee personal and financial information and adhere to the CLASS policies outlined in the Company handbook, especially our Code of Ethics and Business Standards.


High School Graduate or equivalent
Minimum one year experience in Human Resources preferred (but not required)
Exceptional interpersonal skills

Possess exceptional collaboration skills with colleagues and superiors to meet individual and corporate goals
Display clear and concise communication with all employees. Ability to communicate effectively with supervisor utilizing solution-based language
Provide direct, honest and respectful solutions, strategies and opinions when working with the executive staff
Excellent time management skills and organization
Experience utilizing Microsoft Office Suite (primarily Excel, Word, and OneDrive)
Strong attention to detail and professional etiquette required
Adhere to strict confidentiality
Experience with HRIS systems, BambooHR, Paychex, Microsoft 365, and CentralReach is a plus

Human Resources:

Partner with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning
Provide support and guidance to HR assistant, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to
administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations

Analyze trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent
Oversee employee disciplinary meetings, terminations, and investigations
Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
Regularly update and consolidate HR related documentation and procedures in a centralized location
Assist with the enforcement of company policies and procedures as directed
Collect, maintain, and organize the storage of online personnel documents within the appropriate storage service
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
Manage both on-boarding and off-boarding of employees and ensure all necessary steps are completed
Follow up with employees to ensure they have delivered required paperwork and completed necessary trainings
Report of worker’s compensation related incidents to WC provider and collaborate with employees and continue to monitor claims
Prepare and analyze reports on employee benefits and eligibility
Review timesheets and assist with preparation of data prior to the processing of payroll
Compose and type routine correspondence; manage and administer incoming mail
Ensure employee evaluations are taking place at proper intervals
Assist with the management and administration of HR-related software and online services as well as Microsoft 365 user management
Coordination of meetings related to training and HR issues
Assist with asset tracking, employee expenses, and payroll processing as necessary
Perform other tasks as developed and assigned by the Human Resources Manager, Operations Officer, and CEO


Regularly review funding source credentialing requirements and keep them organized in a centralized location
Organize and maintain appropriate documentation and protocols related to the required certifications/credentials of staff based on their clients’ funding source
Proactively ensure clinicians are up-to-date on all requirements utilizing available automation technology, such as BambooHR
Maintaining credentialing calendar with reminders to check for changes in funding source requirements
Regularly update provider rosters through credentialing websites (such as CAQH, Availity, and Prime-hub)
Provide attestation of the company’s information to providers when required
Deliver requested credentialing materials to funding sources as necessary
Oversee and perform various clerical and administrative tasks related to credentialing and associated issues that require initiative and independent judgement

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