Do you desire professional and personal fulfillment in your career? Do you want to be part of an organization that is interested in your professional growth? Do you want to work for a practice that is dedicated to both quality patient care with a positive workplace, look no more?
Welcome to Children’s Choice Dental Care and Premier Orthodontics. We are looking for highly skilled and experienced Front Office Receptionist (check-in) to join our team. If you are a motivated self-starter and have excellent work ethics and dental experience, we would like to hear from you.
At Children’s Choice Dental Care, we have modern, fully equipped, state of the art dental practices anyone would be proud to be affiliated with. We recognize that our team members are part of the Children’s Choice Dental Care and Premier Orthodontics family where we provide outstanding professional, financial, and personal growth for your dental career. Our dental practices will provide excellent patient care and our team members are appreciated and respected as professional colleagues.
Benefits: Competitive Pay, Paid Time Off (PTO), Holiday Pay, Medical, Dental, Vision, 401(k) plan with company match, much more
Some benefits only available for Full- Time Employees Requirements:
Summary: The Front Office Receptionist (check-in) schedules appointments, performs check-in duties, assists with checkout duties as needed, and performs administrative duties.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Sets procedures to claim, collect copay
Saves treatment plans after going over them with parents
Schedules treatment appointments and recall appointments
Confirms treatment appointments
Takes calls throughout the day
Schedules patients from ASAP List
Checks patients in
Verifies info on file
Verifies eligibility with insurance
Calls patients when late
Confirms all appointments
Schedules recall appointments
Scans in NPP, and enters it in the system
Work on Gap List calls daily
Scans V-care forms
Supervisory Responsibilities: This position has no supervisory responsibilities.
Expectations of Performance: The employee in this role shall be considered to be performing in an acceptable manner when the following have been proven:
Customer Service – Manages difficult or emotional patient situations, responds promptly to patient needs; solicits patient feedback to improve service; responds to requests for service and assistance; meets commitments.
Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Teamwork – Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of the team above own interest; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed; listens and responds constructively to other team members’ ideas and proposals; is open with other team members about his/her concerns; expresses disagreement constructively.
Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Organizational Support – Follows policies and procedures; completes administrative task correctly and on time; supports organization’s goals and values; benefits organization through outside actives, supports affirmative action and respects diversity.
Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Education and/or Experience: Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience, preferred.
Computer Skills: To perform this job successfully, an individual should have knowledge of basic office equipment such as: computer, internet, email, copy and fax machines, and telephone.
Physical and Emotional Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability.
While performing the duties of this job, the employee is frequently required to sit. The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop kneel, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: The noise level in the work environment is usually moderate.