City of Santa Clarita

Description/Duties & Responsibilities

This position performs administrative and clerical functions in support of Risk Management in the Human Resources division. Primary responsibilities for this position include processing general liability claims and subpoenas; coordinating the City’s Safety Committee; working closely with the City’s insurance company to ensure the City is adequately protected; assisting with the City’s safety program, including training coordination and working with external agencies and consultants.
Duties and Responsibilities:

Administers, receives, investigates, and makes recommendations regarding personal injury and property damage claims against the City, individuals, and other agencies
Provides assistance to City staff; serves as a technical resource; coordinates pertinent information and resources necessary to support a safe and productive environment
Assists with overseeing employee incident reporting process, including post incident follow-up and future risk mitigation as needed
Reviews and processes subpoenas and public records requests
Partners with the Senior Human Resources Analyst to implement the City’s occupational health and safety program by coordinating employee safety training and various protocols
Coordinates the City’s Safety Committee, including selecting topics, leading quarterly meetings, developing trainings, drafting agendas, and regularly communicating with employees
Assigns and tracks completion of trainings to all City staff on a regular basis to maintain compliance with Cal/OSHA standards
Performs a variety of complex administrative functions, including reviewing documents, researching data, and providing support with budget matters
Responds to questions and concerns from the general public; provides information as is appropriate; resolves public service complaints
Prepares a variety of studies and reports relating to current and long-range risk management program needs; assists with reviewing City property and operations for hazards and identifies areas of risk
Prepares, implements, and monitors budget for assigned areas and oversees expenditures
Assists with overseeing insurance programs of all City structures, vehicles, and heavy equipment
Coordinates and administers contracts for the City’s insurance program, claim administration, and various consulting services
Provides ergonomic evaluations of employee workstations
Oversees Citywide Safety Data Sheet database

Education and Experience

High School Diploma or GED equivalent
Three years professional administrative experience
Experience involving project/program management and/or claims administration is highly desirable
Any combination of experience and education that provides required knowledge and abilities will meet minimum qualifications
Possession of a valid Class C California driver license

Knowledge and Abilities

Strong knowledge of risk management activities and the ability to plan, coordinate, oversee, and administer the City’s claim management activities
Strong problem-solving skills and the ability to analyze problems, be an innovative and strategic thinker, identify effective solutions, make sound decisions, and implement changes
Strong written and verbal communication skills and the ability to communicate effectively with employees, elected officials, and the public
Strong customer service and conflict management skills and the ability to effectively resolve complex issues and handle a high volume of customer contact
Strong knowledge of applicable federal, state, and local laws, codes, and regulations
Ability to prepare, read, understand, and review documents for accuracy and relevant information
Ability to develop comprehensive correspondence and reports
Ability to maintain accurate records and files
Strong ability to exhibit a high level of organizational skills, including ability to handle multiple interruptions and prioritize and follow-up on work assignments
Strong interpersonal skills and the ability to establish and maintain effective working relationships
Strong ability to work effectively both independently and as a member of a team
Ability to observe safety principles and work in a safe manner
Ability to conduct oneself ethically, exercise good judgment, and confidentiality
Strong computer skills, specifically with Microsoft Office programs
Ability to lift, drag, and push files, paper, documents, and event supplies weighing up to 25 pounds

Additional Information

This position will remain open until filled. The first review of applications will be on Tuesday, September 6, 2022.
An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.
All offers of regular employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States, successful completion of a post-offer pre-employment physical, which may include a drug screen and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees. All new employees are required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment. Only degrees recognized by the U.S. Department of Education and accredited by the Council for Higher Education Accreditation will be accepted.
As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.
Compensation includes enrollment in California Public Employees’ Retirement System as a replacement for Social Security plus a competitive benefits package. All appointments are made at step 1 of the salary range unless otherwise authorized by the City Manager.
The City of Santa Clarita is an Equal Opportunity Employer.

The City of Santa Clarita offers CalPERS Retirement contributions as a replacement for Social Security plus a competitive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance.