Cupertino Family Dental Center

Patient Care Coordinator | Cupertino Family Dental Center
Our team is growing! Currently, we are looking for a personable and enthusiastic Patient Coordinator who will become part of our fantastic team and culture focused on delivering the very best care to our patients. Are you looking for a practice where uncompromising patient care is supported by proactive leadership/communications, superior clinical skills, and an unbridled passion for dentistry? Our successful long-standing practice in Cupertino is seeking a personable and enthusiastic Patient Coordinator to join our office to become a part of our amazing team and culture.
We offer general, restorative, and cosmetic dentistry services in addition to periodontology, implant ,orthodontics, and oral surgery.
What We’re Looking For
We seek a Full-Time Patient Care Coordinator to join our growing team that shares our total care values. Ideally, you will have at least three full years of dental office experience with a drive to learn and contribute to our mission. Self-motivation, positive energy, and dependability are priorities for our staff. We are looking for someone with a strong work ethic and the potential to take on leadership and mentorship responsibilities as our practice grows.
What We Offer

Competitive compensation based on experience and qualifications
Full-time employment in a fast-paced, innovative, and team-oriented environment
Continued dental education and training opportunities
Paid holidays, sick, and vacation days

Responsibilities Include

Leading the front office in establishing an efficient and comprehensive patient experience
Leveraging a schedule-to-goal strategy to manage productive hygiene and doctor schedules for multiple practitioners
Overseeing patient communications to effectively schedule appointments and accurately respond to inquiries
Collecting and organizing patient medical histories and insurance details
Assuring insurance verifications and authorizations are complete before the patient visit
Supporting the financial department in treatment plan descriptions and patient collections
Preparing and delivering weekly/monthly practice reports to the management team
Delivering daily production results and goals to help guide scheduling decisions
Providing ad hoc support to the back-office team when necessary


Customer service and patient-oriented
Data and results-driven
Influential and collaborative team member
Highly driven to grow within the practice
Reliable, detailed, and efficient with tasks
Flexible in a fast-growing, changing environment
Open to new technologies, processes, and systems
Strong verbal and written communication skills
Fluent in English

Education, Experience, and Requirements

Dental Front Office Experience: 1+ years (Required)
Dentrix (Preferred)
Dental Intel (Preferred)
Microsoft Office (Required)
High School or Equivalent (Preferred)

Additional DetailsThis role is a full-time position – Monday, Tuesday, Thursday, Friday, and Saturday from 7:45 AM to 5:00 PM.
We look forward to meeting you. In the meantime, please visit our website to learn more about the practice.
Cupertino Family Dental Center is an EOE.
Job Types: Full-time, Part-time
Pay: $25.00 – $29.00 per hour

Paid time off
Retirement plan


8 hour shift
Monday to Friday
Weekend availability

COVID-19 considerations:Medical-grade air purifiers produced by Surgically Clean Air units are utilized throughout the practice, constantly improving the indoor air quality by removing chemicals, toxins, germs, and airborne viruses.
Ability to commute/relocate:

Cupertino, CA 95014: Reliably commute or planning to relocate before starting work (Required)


Dental office: 1 year (Preferred)
Dental receptionist: 1 year (Preferred)
Dentrix: 1 year (Preferred)

Work Location: One location

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