EP Wealth Advisors Admin., LLC (“EPWA”) is a wealth management advisory firm with over $15 Billion in AUM as of October 31, 2021, serving predominately high net worth individuals. EPWA fosters an inclusive environment that offers opportunities for our associates to learn, grow and enhance their skills to take on new challenges to progress in their professional careers.
Our Headquarter office located in Torrance, CA is hiring for a Operations Associate. The Operations Associate will partner with our wealth advisory, financial planning, and internal support teams contributing to the satisfaction, retention and growth of client relationships. Successful candidates will be highly dependable, trustworthy, and have exceptional organizational and proofreading skills. Attention to detail and accuracy, leadership skills, strong project management abilities are also critical to meeting and exceeding expectations in this role. You will join a team of dynamic, collaborative, and client-focused professionals who are focused on delivering on our founding core values: Integrity, Entrepreneurial, Excellence and Community.
Duties and Responsibilities
Process client account paperwork including internal agreements, custodian forms, applications, and other client deliverables for processing
Perform various account maintenance including opening of accounts, transfer of assets (TOA), money movement, closing of accounts, etc.
Review new account documentation and check for any discrepancies between custodian data and new account paperwork
Assist the wealth advisor, financial planner, and internal departments (operations, investments, billing, etc.) to ensure client requests are executed within defined service level agreements
Research and resolve routine client issues leveraging internal support resources and escalate to management as appropriate
Understand and adhere to outlined company policies and procedures to ensure work is completed within firm standards
Track and document tasks and activities in CRM and other internal systems, ensuring notes are input in a timely and compliant manner
Develop and maintain trusted relationships with internal associates and departments; custodian partners, and service providers
Participate in team projects, business initiatives and participate in training and education opportunities as required
Qualifications
Bachelor’s Degree, preferably with a concentration in Business, Finance, Economics, or related field (equivalent education/experience will be considered)
Ideal candidates will have 1-3 years operations experience working in investment advisory, asset management or a financial services company
Excellent communication skills with ability to develop and maintain strong relationships with team members across the organization
Strong organization and attention to detail are essential with the ability to prioritize and multi-task effectively in a fast-paced environment
Highly motivated self-starter with the ability to work collaboratively and independently
Proficiency using Microsoft Office (Outlook, Word, Excel). Experience with Tamarac Advisor View, CRM, and custodian websites (Schwab, Fidelity, TD Ameritrade) is valuable
What We Offer
We offer a highly competitive suite of holistic benefits designed to help our team members balance their personal and professional life commitments. These include options designed to encourage employee’s health, happiness, and financial well-being.
11 Paid Holidays
3 Weeks (PTO)
Paid Volunteer Time
Flexible Work Schedule
Highly subsidized Health, Dental, and Vision Plans
401k Retirement Account with company match contributions
Free Mental Health services, Life Insurance, Long & Short-Term Disability Insurance
Flexible Spending Accounts and Health Savings Accounts
Employee Financial Education
Employee Educational Expense Reimbursement
Employee Charitable Donations
Employee Referral Incentives
Employee Team Building Activities
Employee Assistance Program
Complimentary Food and Snacks
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