Branch Sales Associate
Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.
We’re looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.
This position typically does not work evenings or weekends.
As a Branch Sales Associate you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Store Manager.
Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
Look for ways to maximize sales opportunities and encourage customer loyalty
Adapt communication style to differing audiences in email, over phone, or in person
Pick, prepare, and stage will call orders/shipping product
Prepare customer backorders and put away other stock received
Help with merchandising and perform showroom replenishment
Perform inventory counts
Learn and easily navigate through different computer systems for customer-facing and warehouse activities
Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
Agree to safety guidelines and comply with all process standards including wearing personal protective equipment
Flexibility to work any time within branch hours of operation
Will safely lift up to 50 pounds unassisted and heavier loads with assistance
Learn and operate powered industrial equipment
Medical, dental, vision, and life insurance coverage starts day one
Paid time off (PTO) days and 6 company holidays per year
6% 401(k) company contribution each pay period
Employee discounts, parental leave, and more
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.