About Us: At Akeso Occupational Health, our physicians offer a full scope of occupational medicine services designed to help reduce healthcare costs, while minimizing lost work time and increasing employee productivity. To accomplish these goals, Akeso Medical is outcome focused and provides medical care on an urgent or appointment basis for occupational injuries and illnesses. We also design modified work and rehabilitation programs to enable injured employees to return to work as soon as possible.
Job Summary: The Director, Clinic Solutions will lead AOH’s Clinic SaaS platform’s design, deployment, and operations. This is a key strategic initiative to roll out our next generation platform to enhance the patient experience and deliver better outcomes.
Act as the Program Manager for the Akeso Clinical Excellence Solution program (ACES) from build to deployment
Lead the design and development of the EMR / PM platform in conjunction with the Standard Operating Procedures and clinical flows
Partner with the vendor and the operations team in the initial and ongoing configuration and administration of the platform
Work with the technical team to integrate the EMR / PM into the overall ACES platform including the infrastructure and other systems / devices
Define the data migration and archiving strategy and work with the technical team to migrate the data and decommission the legacy systems
Oversee the development of the training, communications, operations and change management plan for the ACES platform
Execute the development and deployment roadmap of the ACES platform under the guidance of the steering committee
Monitor the ACES platform performance around experience, outcomes and productivity and drive clinical and administrative excellence through continuous optimization and innovation.
Thorough understanding of project management principles and planning
Thorough understanding of information technology procedures and practices
Full lifecycle management from design to deployment to operations of mission-critical SaaS solutions
Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry
In-depth Knowledge of EMR / PM systems
Ability to collaborate with a diverse set of stakeholders – executive, operational, clinical, and technical
Excellent analytical, logical thinking, and problem-solving skills
Excellent verbal and written communication skills
Proficient with Microsoft suite of productivity applications
Education and Experience:
Bachelor’s degree in Healthcare, Information Systems or Business-related field required
Large scale Program Management experience
Prior experience with rolling out an enterprise clinic management platform
Full lifecycle experience in building, deploying, and operating a SaaS solution
At least five years of related experience required
Akeso is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.