Key Elevation, Inc.

Key Elevation Inc. is a business development and consulting firm local to the Los Angeles area. Our company represents and elevates some of the largest government-funded community programs and telecommunication companies in the nation. As a leader in business development and customer acquisition, we consistently provide a high-quality customer experience that our clients have come to rely on as their primary source of outreach and education for their local target demographics. As we continue to grow and expand our operations we are looking for dynamic individuals to join our team as Customer Support Representative that fit into a fast-paced, friendly and competitive environment.
Currently, we are looking for a Customer Support Representative that is forward-thinking, solution-oriented and can hit the ground running representing major Fortune 500 clients here in Los Angeles.
Customer Support Representative Responsibilities:

Meet with customers to educate them on available community outreach programs and assist them in determining eligibility and processing enrollment requests

Will develop the education necessary to serve as the main point of contact between our client and their customers

Attend daily training courses with our Directors to ensure that all employees are well versed on our client’s products and services

Ability to work cohesively with our sales team in order to effectively communicate with customers in regards to community outreach programs available in local communities

Use corresponding personal and interpersonal communication skills to deliberately educate customers on services available

Make customer needs the primary focus on every conversation; actively listen to what the customer is saying to better execute their desires, build rapport and take action to ensure their loyalty, trust and satisfaction

Customer Support Representative Qualifications:

High School Education / GED is required

Highly organized and communicative with both colleagues and customers

Must be confident public speaking in order to present information to customers in a clear and concise approach that will help to close sales

Ability to adapt to a dynamic environment that is based on innovative technology

Ability to multitask and manage time effectively to ensure that all customer’s needs are being met in a timely manner

Job Type: Full-time
Pay: $40,000.00 – $45,000.00 per year

Employee assistance program
Paid training


Monday to Friday
Weekend availability

Work Location: On the road

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