Loma Linda University

Shared Services: Human Resource Management, Service Center/Compliance (Unscheduled, Day-Shift, Temporary) –

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.

Reports to the Director of Service Center and Compliance. Maintains employment records for all LLUH entities. Trains HRM Assistants in records area. Performs quality assurance activities by reviewing records and changes to records to assure accuracy, completeness and compliance with policies. Assists with the maintenance of service records for assigned entities. Performs other duties as needed.

High School Diploma or GED required. Associate’s Degree preferred. Minimum two years in filing or record maintenance duties in a health care related institution required.

Essential Technical/Motor Skills: Able to write legibly; speak in English with professional quality; use and be knowledgeable of various programs and office equipment; demonstrate computer literacy and familiarity with office software programs (i.e. Microsoft Word, Excel, Access, PeopleSoft, etc); keyboard 40-50 wpm; enter data using a computer; answer telephone calls; verbally communicate information; file paperwork into various files. Essential Interpersonal Skills: Able to communicate in English; relate positively, effectively and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; teach and collaborate; accept direction. Essential Mental Abilities: Able to communicate effectively in English, in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information; pay close attention to detail; work independently with minimal supervision; follow simple to complex instructions; act within established policy and guidelines. Essential Sensory Abilities: Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

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