Job Description
Our agency is growing and Maria Britton Insurance wants you! As an award winning insurance agency, we are always looking to stay one step ahead of the game. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential!
Salary Range: $18.00 per hour
Benefits
Bonus Opportunities
Paid Time Off (PTO)
Weekends Off
Holidays Off
Team Building Activities
Hands On Training
Performance Bonuses
Professional Work Environment
Office Snacks & Coffee
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Return all phone messages promptly.
Provideexceptional customer service.
Maintains inventory of office supplies and forms – places orders weekly.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Provides on-going support to insurance clients as needed.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Stay up-to-date on industry market trends and best practices
Uphold the wants and needs of your customers
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Must have ability to multi-task.
Must be highly self-motivated.
Professional phone etiquette.
Follow through and exceed current and prospective client expectations.
Excellent Spelling and Grammar skills.
Exceptional Business Writing and Editing Skills.
Great Customer Service Skills.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Strong work ethic and leadership skills.
Ability to tactfully handle stressful and difficult situations.
Bilingual, fluent in both English and Spanish is beneficial.
No insurance experience required but must be willing to obtain a license in first 60 days
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