Oakland Unified School District

Ref: PCN9316

Position must be posted for a minimum of 10 days


Program Manager,

Community Schools


Assigned Supervisor and

Site Administrator


As Assigned


Classified Management




261 days/7.5 hours (FT) or as assigned


Created: September 2011

Revised: May 2013



BASIC FUNCTION: Work in partnership under the direction of the Site Administrator and assigned Family, Schools, and Community Partnerships Supervisor to manage and lead the development of the full service community school, including assessment of the school community’s needs and assets, coordination of all student and family support services and development of resources and partnerships

REPRESENTATIVE DUTIES: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to reflect the principal job elements accurately.)


Work in partnership under the direction of the Site Administrator and assigned Family, Schools, and Community Partnerships Supervisor.

Manage and lead the development, in partnership with the Site Administrator, of a seamless system of support services for students and families.

Facilitate and/or provide technical assistance to the various school leadership teams, including School Site Council, Coordination of Services Team (COST), Student Success Team, and site-based providers.

Develop, manage, and oversee the implementation of an effective referral process including facilitating the Coordination of Services Team (COST).

Conduct outreach to students and families about available resources and how to refer, and regularly assess effectiveness of outreach efforts.

Train and support service providers to understand and align programs with school structures, systems, curriculum and goals.

Work with school staff and administration to integrate academic and non-academic supports.

Establish systems to manage and maintain quality partnerships, including, but not limited to: development of MOUs, facilitation of regular meetings, planning sessions, joint work plans and collaborative problem-solving/conflict resolution.

Provide support and guidance for school staff and partners in resolving issues related to service delivery, access and coordination.

Develop, manage, and sustain partnerships with city, county and non-profit agencies to provide supports and opportunities to students and families that meet their identified needs.

Act as point person for agencies and programs interested in partnering with school and help to broker new partnerships that are aligned with school goals and needs.

Facilitate integration and coordination of site-based services with other District programs and services including mental health, family and community support and school nursing.

Support the integration of youth leadership, parent engagement, and family support throughout all Full Service Community School efforts.

Design programs to support student transitions, including but not limited to transition between grades, re-entry from juvenile justice system or prolonged illness.

Manage and lead the development of new programs, including service provider selection and program implementation and monitoring.

Provide training and technical assistance to ensure cultural and linguistic appropriateness of services, programs and communication efforts.

Assist school and partner agencies with resource management and development, including fund development and grant maintenance.

Facilitate data and information sharing between school and agencies, in accordance with state and federal law.

Assist with program evaluation, including data collection, analysis and reporting.

Coordinate the allocation of space for student and family support services, and for special events.

Participate in professional development opportunities around development of Full Service Community Schools provided by the Family, Schools, and Community Partnerships Department and other partners.

Provide cross-training to other staff members within the department.

Perform related duties as assigned.


TRAINING, EDUCATION AND EXPERIENCE: Bachelor’s degree required and three
years of relevant experience in one or more major student and/or family support areas, and the ability to meet the Essential Functions stated above.

Experience working in an urban school setting preferred.


Valid California Driver’s License

Employment eligibility will include fingerprints, tuberculosis and/or other employment clearance



Applicable laws, codes, regulations, policies, and procedures governing workscope

Strategic direction of the District

Social, emotional, health, and economic issues faced by Oakland youth and their families

Diverse groups across race, ethnicity, religion, gender, class, and sexuality

Local community-based organizations providing mental health services

Research methods, report writing and record-keeping techniques

Correct English usage, grammar, spelling, and punctuation

Principles and practices of effective leadership

Telephone techniques, systems and etiquette

Interpersonal skills using tact, patience, and courtesy

Principles and practices of supervision and evaluation


Interpret and implement applicable laws, codes, policies, procedures, and District regulations governing work scope

Maintain current knowledge of applicable laws, codes, regulations, policies, procedures and District regulations related to work scope

Establish and maintain effective working relationships with multi-faceted public and private agencies and District departments

Work successfully with diverse groups across race, ethnicity, religion, gender, class, and sexuality

Identify and resolve school site health and safety issues in a timely manner

Communicate effectively in English orally and in writing

Plan and organize work

Work confidentially and with discretion

Work independently

Meet schedules and timelines

Manage multiple projects simultaneously

Complete work as directed despite frequent interruptions

Prepare and deliver clear and concise presentations to a variety of audiences

Develop and implement training and evaluation programs

Supervise and evaluate assigned staff

Operate personal computer, related software, and other office equipment

Cross-train department personnel



Office environment, school sites, and off-site locations; driving a vehicle to conduct work; fast-paced work; constant interruptions


Consistent mental alertness; sitting or standing for extended periods of time; lifting, carrying, pushing, and pulling light to moderate weight objects; bending and twisting at the waist, reaching overhead, above the shoulders and horizontally; dexterity of both hands and fingers while performing duties; seeing to read, write and use the computer; hearing and speaking to exchange information, in person or on the telephone, and make presentations.


The Oakland Unified School District does not discriminate in any program, activity, or in employment on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex, or sexual orientation.

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