Customer Service / Property Management
JOB SUMMARY:
Orange County based company seeks a customer service representative to join our rapidly growing property management company. This is an excellent opportunity to be a part of a great team. This position is for a vital role in our maintenance department.
DUTIES & RESPONSIBILITIES:
– Answer incoming calls from residents requesting maintenance repairs
– Respond and address resident questions and concerns
– Input and log maintenance request in our database
– Assist with creating a schedule for multiple in-house technicians
– Upload job related documents to our database
– Provide assistance over maintenance work order completion
– Assist in coordinating inspections of units and estimate approvals
– Prepare a variety of notices
– General data entry
EDUCATION:
– High school diploma required
– College education preferred
REQUIRED SKILLS/ABILITIES:
– General customer service
– Basic knowledge of maintenance and repairs
– Ability to organize, prioritize multiple projects and tasks
– Personable, able to collaborate with a team, and foster future growth
– Ability to problem solve
– Excellent organizational skills and attention to detail
– Comfortable in a fast paced, high volume environment
– Excellent written and verbal communication skills
– Ability to follow verbal and written instructions
– Bilingual in English/Spanish
PREFERRED SKILLS/ABILITIES:
– Experience with Yardi Voyager
– Knowledge of property management
– Scheduling
COMPANY INFORMATION:
– Job Type: Full-Time*
– Hours: Monday-Friday 8:30 AM – 5:30 PM
– Benefits: Paid Holidays, Vacation, Medical, Dental, Vision, 401k
– Location: Huntington Beach, CA
– Pay: $24.00/hr
*Offer of employment will be contingent on the completion of a satisfactory background check and consumer credit report.
Job Type: Full-time
Pay: $24.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Overtime
Ability to commute/relocate:
Huntington Beach, CA 92649: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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