Ooma, INC

Job Title: Manager of IT

Company Overview: Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind though our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

Every day, we strive to uphold our brand values:
We care that everyone loves their Ooma experience.
We think big to innovate and revolutionize markets.
We create smarter solutions that uniquely deliver both superior experiences and superior value.
We embrace diversity of thought to make the best decisions.
We respect that problems are best solved by fact-based discussions and positive intent.
We choose to be a force for good in the world.

Working at Ooma means being a team player, while allowing your individual voice to come through. And, you’ll receive competitive compensation, benefits and generous company perks.

Ooma is looking for a Technical, Hands-On Manager to lead our corporate IT. This role works across all business units within Ooma, across all time-zones. The ability to think critically, communicate effectively, and pay attention to details are essential skills in the role. As the IT Manger, you will drive innovation and continuous improvement across Ooma, and have a direct impact on the day to day productively of the company.
Job Responsibilities:

Serving as technical lead of key corporate IT initiatives.This includes planning, executing, and sustaining
Managing all systems and directive processes related to Information Technology. Ooma is a hybrid environment, Windows, MacOS, Linux, Mobile, Cloud.
Should have experience handling an IT team that is geographically distributed between 11 – 20 Full Time Staff.
Organizing and managing Ooma’s helpdesk related tasks, team members, Information processes, and integration with 3rd party application infrastructure (Office365, Active Directory, mail, slack, Netsuite, ADP, Box, Certify, etc.)
Managing network/computing-related facilities
Assuring compliance with various regulatory and industry requirements for data integrity and security (especially the payment card industry data security standard (PCI DSS), Sarbanes-Oxley and the California Consumer Privacy Act (CCPA))
Ensuring cybersecurity of the corporate network
Evolve IT to be able to scale to the needs of the company
Considerable experience in managing and administering projects of varying size, complexity compensating prioritization, and multitasking.

Job Qualifications:

10+ years corporate IT experience.
Extensive experience with network, cyber-security, compute infrastructure and facilities implementations, windows, Linux, Cloud, GitOps/DevOps philosophy and background
Strong written and verbal communication skills.
Strong leadership and management skills.
BS in Computer Science, MIS, or similar field


Full Medical/Dental/Vision Benefits
401(k) Match
Paid time off
9 Paid holidays

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