Ooma, INC

Software Development Manager – Device Management and API services

Company Overview: Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind though our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

Every day, we strive to uphold our brand values:
We care that everyone loves their Ooma experience.
We think big to innovate and revolutionize markets.
We create smarter solutions that uniquely deliver both superior experiences and superior value.
We embrace diversity of thought to make the best decisions.
We respect that problems are best solved by fact-based discussions and positive intent.
We choose to be a force for good in the world.

Working at Ooma means being a team player, while allowing your individual voice to come through. And, you’ll receive competitive compensation, benefits and generous company perks.

What you will be doing-

Lead a team of engineers to build the next-generation device provisioning, management, and monitoring system.

Lead the design and development of containerized and automated application platform solutions, focusing on application concerns, migrating applications to containers, and integrating container platforms with automated CI and CD pipelines.

Drive the transition from legacy systems to modern microservices keeping in mind the business requirements and timelines yet a keen eye on improving the system architecture.

Contribute to overall architecture discussions, and be a part of an evolving platform offering enhanced consumer and business communication services.

Resolve interoperability issues between the Ooma Service components, Ooma devices, and third-party software.

Collaborate with OSS, Network Operations, and QA to resolve issues and ensure timely deliveries. Build strong professional relationships.

What this role needs –

Extensive experience with device management systems, including IoT and OSS/BSS type systems in communications/telecom space.

Strong problem-solving skills and excellent interpersonal, communication, and collaboration skills.

Proven track record of rolling out software releases to production for use by paying customers.

Deep understanding of software development processes and CI/CD pipelines.

3+ years of management experience, including direct supervision of onshore and offshore engineers with diverse backgrounds and life experiences.

Experience writing engineering requirement documents, proposals, and project management. Highly organized.

Solid understanding of object-oriented design methodology, conceptual modeling, design patterns, and microservices.

Strong understanding of relational and NoSQL databases.

10+ years of development experience, preferably in Java or C++. Familiarity with multiple programming languages like python, ruby, and erlang is a plus.

Understanding of web frameworks and event-driven architectures a plus.

Bachelor’s degree in Computer Science or similar fields or equivalent experience.


Full Medical/Dental/Vision benefits
401k Match
Paid time off
9 Paid holidays

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