Who We Serve:
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region’s culturally and ethnically diverse populations. We provide services in 18 counties across California.
Who We Are:
Pacific Clinics is California’s largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in 18 counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura.
What We Offer:
Great learning opportunities
Supportive, friendly work environment
An established, reputable, stable company
Under the direction of the Assistant Director, the Family Services (FS) Coordinator, coordinates, plans, implements family engagement, community partnership building, recruitment, eligibility, selection, enrollment and attendance (ERSEA) functions of the Early Head Start/Head Start/Child Care Partnership and all the necessary functions for CA State Preschool Programs (CSPP) contract. This position monitors family services data and files for enrolled children; develops and distributes necessary program and state reports. Operates as a liaison between staff and families ensuring the delivery of integrated services and the promotion of parent engagement through parent committee participation, Policy Council involvement, parent activities and training, and establishes community partnerships to support families with necessary resources. In addition, this position assures program compliance through monitoring of family services and ERSEA according to the Head Start Performance Standards and CSPP regulations. Identifies, coordinates and provides training for staff and parents as it relates to family services, ERSEA and CSPP compliance and other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITES:
This position provides coaching, training, and technical support to Family Services Associates as it relates to family engagement, ERSEA and CA State Preschool Program (CSPP) eligibility and attendance requirements.
Coordinates, plans, implements and organizes the family services functions of the Early/Head Start/CCP for directly operated sites and child care partners; implements and monitors processes and procedures for recruiting and maintaining full enrollment in CSPP program at all times by monitoring vacancies; develops and implements recruitment plan and strategies. Ensures program compliance with Head Start Performance Standards and CA State Preschool regulations.
Creates systems and provides oversight for Family Services tracking and documentation completed by Family Services Associates for accuracy and completeness, including CSPP enrollment applications, CSPP certification and re-certification; oversees and audit COPA data base system related to eligibility, enrollment and attendance documents, assures compliance with the on-going monitoring schedule.
Maintains updated knowledge of Head Start Performance Standards, State Preschool and Head Start Act, with specific emphasis on ERSEA, Family and Community Partnership and Engagement.
Generates and analyzes data for reports as requested by the Assistant Director, Program Director and uses data to implement changes as needed to contribute to continuous quality improvement program wide.
Coordinates, plans, implements and organizes the Family and Community Partnership, Governance, and ERSEA functions of the Early/Head Start Program for directly operated sites and partner sites; ensures that parent and family engagement outcomes are achieved in accordance to program’s school readiness goals; implements and monitors processes and procedures for recruiting and maintaining full enrollment in Early/Head Start programs; develop and implement recruitment plan and calendar for directly operated sites
Monitors ERSEA/CSPP documentation and files for prospective and enrolled children; monitors case files for quality, completeness and accuracy. Ensures that systems are in place to meet the Head Start performance standards, CSPP regulations and needs of each Head Start family.
Reviews compliance and report findings maintain and monitor the attendance tracking system for both direct operated and partner sites; analyze and address attendance deficiency causes and propose strategies to correct and/or improve identified problems; develops procedures that addresses undocumented and unexcused absences.
Establishes and monitors systems for providing direct services to families including, Family Partnership Agreements, case management and resource and referral process. Ensures all Partnership Agreements, resource and referrals are tracked in the data base.
Develop a working knowledge of the Office of Head Start’s Parent, Family and Community Engagement Framework; proactively forms partnerships and collaborates with community agencies to advocate for the needs of Head Start families and develops a seamless system of services; attends community networking and organization meetings. Responsible for developing a guide for local resources for staff and parents.
Coordinates and promotes the parent volunteer program including recruitment and training of parents and community volunteers with special emphasis on attracting and retaining male participants in the program; serves as a resource for all family services staff (case workers) and classroom staff in promoting and encouraging parent and community volunteer involvement; and implements variety of parent activities program wide.
Develops and maintains productive relationships with Head Start families; acts as a liaison and a resource for parents during multi-disciplinary meetings.
Oversees the process of the elections for parent center committees and ensures parent representation at the Policy Council meetings. Provide support and organization to Parent Council to promote parent growth and development.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:
AA/AS or equivalent work experience required. BA/BS in Business Management, Child Development, Human Development or related field preferred.
Two (2) years of Head Start experience preferred. Knowledge and experience in data collection and information processes and systems along with knowledge of subsidized childcare regulations, state preschool compliance is preferred.
Advanced computer literacy including: database management, spreadsheets, word processing, internet and email.
Excellent diagnostic and problem solving skills.
Excellent communication skills: written and verbal.
Must possess a valid California driver’s license, reliable transportation and maintain an insurable driving record under the Clinics’ liability policy.
Expected to be knowledgeable of the regulations associated with prevention of occupational disease and injury, including the exercise of universal precautions and the prevention of contamination.
Ability to handle multiple tasks and to work with outside agencies. Ability to accurately enter and transmit information within established timelines.
Ability to communicate effectively both verbally and in writing and to work well with others in a team environment.
Ability to represent Head Start/Early Head Start positively to the community and with parents and families at all times
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasional need to lift typical office items, including small furniture, some equipment, boxes, etc.
May be required to lift up to 20 pounds.
Some exposure to communicable diseases.
Noise level in work environment may be moderate to loud.
Travel by car, bus, airplane or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.
Must be available, as requested, for a variety of evening and weekend meetings as well as social and community events.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required.
A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor.