Pivotal Retail Group

The Project Coordinator assists with executing assigned tasks to ensure consistent, effective, and timely project delivery. Responsibilities include intaking phone calls, gathering requisite details, logging incidents in the case management system, and communicating updates to key stakeholders. The Project Coordinator serves as the point of contact on all projects as assigned, interfacing with Field Leadership, various Corporate Departments.
Additional responsibilities include drafting and reviewing communications, scheduling conference calls with Field Leadership and Corporate Partners, developing and maintaining process documents and files, logging data in various databases and Excel sheets, reviewing information in proprietary systems and databases, summarizing data from various sources, and assisting leadership with drafting reference materials, communications, and other project-related support.
Must be available to work an overnight shift 11pm-7am or 12am-8am.
Concentration (Project Coordinators support the ownerships below)

Project Management
Call intake and escalations
Drafting and reviewing communications
Providing updates to leadership on key deliverables
Assists with developing plans and process guides
Performs other duties as assigned

Maintaining a Safe & Secure Environment

Provides project coordination support to Analysts and Sr. Analysts
Logs calls in case management system
Assists with project management-related support

· Pulls and analyzes data in Excel (at direction of Analysts or RISC Leadership)
· Communicates key update to leaders, both verbally and in writing, in a clear and concise manner
Developing Great Teams & Partnerships

Maintains a strong focus on accuracy in communications
Intakes and triages calls with a focus on customer service
Works cross-functionally with various business partner teams; acts as a liaison between field and corporate departments
Able to effectively manage multiple competing priorities

Perform other responsibilities and projects as assigned.
· Perform special projects and research as directed
List Education level, Years of Experience, Technical Knowledge, and/or Certifications required for the position.

BA degree required, preferably in Communications, Marketing, Finance, or Business

1+ years of relevant work experience and/or Masters’ degree

Proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint)

Possess strong written and verbal communication skills

Ability to interact professionally and effectively present information to all levels within the team and organization

Enthusiastic, positive, creative, self-motivated, open to feedback

Excellent analytical skills and demonstrated ability to solve problems

Dedication, commitment, and willingness to go above and beyond

Must demonstrate the ability to be flexible and adapt to changing priorities

Excellent organizational skills, detail-oriented

Maintains confidentiality concerning all information and projects

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.

* PRG expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PRG employees to perform their job duties may result in discipline up to and including discharge. * PRG provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PRG complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. * This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. *Service-Disabled Veteran Owned Small Business (SDVOSB) ** Drug-free Workplace Employer

Job Type: Contract
Pay: $50,000.00 – $55,000.00 per year

401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance


8 hour shift

Ability to commute/relocate:

Dublin, CA 94568: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Do you have experience working as a Project Coordinator in the Loss Prevention field, if so please explain?
Do you have data entry experience, if so please explain?


Bachelor’s (Required)

Shift availability:

Overnight Shift (Required)

Work Location: One location

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