The front desk coordinator is responsible for providing secretarial, clerical and administrative support in order to ensure that school services are provided in an effective and efficient manner. The front office coordinator serves to direct calls and inquiries to the appropriate school office, which includes calls from students, graduates, prospective students, vendors, regulatory agencies, staff and faculty. This position is best suited for those who enjoy engaging with people, have strong multitasking capabilities, and can quickly assess the appropriate office to direct an inquirer based on an understanding of the relevant school policies and procedures.
Answer all incoming calls and handles caller inquiries per school policy.
Receive, respond to, and redirect calls as appropriate per school policy. Take adequate messages when required.
Greet, assist and direct students and visitors to the appropriate office.
Track and coordinate appointment times for applicants, current students and graduates. Follow up with and remind applicants and students of appointments as needed.
Participate in organizing and planning various school events, including the career fair and student orientation.
Provide word-processing and secretarial support.
Gather, enter and/or update data in the schools information systems and various spreadsheets as appropriate.
Maintain files, records, folders, and distributable material for the office.
Perform other related tasks as necessary.
Associates degree or higher.
Minimum 2-3 years of experience, preferably in higher education administration.
Familiarity and comfort working with various web based applications
Exhibits professionalism, strong work ethics, honesty, integrity, courtesy and respect in all dealings with students, guests, or others with whom the school conducts business
Clear and concise communication skills
Detail oriented, organized and able to prioritize tasks efficiently
Job Type: Full-time
Paid time off
8 hour shift
Monday to Friday
Work Location: One location