ESSENTIAL DUTIES AND RESPONSIBILITIES: The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
Plan, organize and monitor all activities of the department. Participate in developing department goals, objectives and systems.
Identify legal requirements and governmental reporting regulations affecting human resources functions and ensure policies, procedures and reporting are in compliance.
Develop, recommend and implement personnel policies and procedures; prepare and maintain handbook on policies and procedures for all Tribal entities
Develop and administer various human resources plans and procedures for all company personnel.
Recruit, interview, test, and select employees to fill vacant positions with qualified individuals relevant to expertise.
Plan and conduct new employee orientation to foster positive attitude towards Casino goals.
Keep records of benefit plan participation such as insurance and 401k plans, personnel transactions such as hires, promotions, transfers performance reviews, and terminations, and reports human resources statistics to management.
Coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and unlawful harassment.
Advise management in appropriate resolution of employee relations issues.
Respond to inquiries regarding policies, procedures and programs.
Implement and annually update the compensation program; rewrite job descriptions as necessary; conduct annual salary surveys and develop merit pool (salary budget); analyze compensation; monitor the performance evaluation program and revises as necessary.
Administer benefit programs such as life, health, dental and disability insurances, 401k plan, vacation, sick leave, leave of absence and employee assistance directly or through subordinates.
Assist in preparing operations budget of the human resources department.
Prepare employee separation notices and related documentation and conduct exit interviews to determine reasons behind separations.
Prepare reports and recommend procedures to reduce absenteeism and turnover.
Ensure Indian Preference Policies are followed in recruitment and promotions.
Represent the human resources function in the absence of the human resources director.
Maintain excellent communications with all Directors and Supervisors.
Implements approved departmental policies and procedures.
Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
Prepare necessary data for the budget in area of responsibility.
Keep abreast of competitive changes including industry trends and local competitive set.
Develop, maintain and nurture a positive work environment.
Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
Help coordinate and supervise training, assignments and development of subordinates.
Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
Able to make difficult decision in a fair and honest manner.
Strong verbal and written communication skills.
Perform any other duties that may be assigned from time to time.
SUPERVISORY RESPONSIBILITIES: Manage directly and indirectly all employees of the Human Resources Department. Adhere to the Tribal organization’s policies, procedures and applicable laws.Responsible for the overall direction, coordination, and evaluation of this unit.Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):
High School Degree (or GED)
Five (5) years (or equivalent) Supervisory/Management experience.
Must possess Bachelor’s degree or five years of experience in lieu of college.
Must have knowledge of internal controls policies and procedures.
CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:
Must pass periodic random drug screens.
Must be able to pass background suitability investigation.
Must obtain a Tribal Gaming License.
Must obtain all other applicable certifications and licenses.
Must provide proof of eligibility to work in the United States within 72 hours of employment.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
Must be available for emergency calls 24/7.
Must be available to work weekend and holidays.
Some enterprises are gaming facilities.
Some enterprises are not a smoke-free environment.
Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.
INDIAN PREFERENCE ACT : The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:
1. Tribal Members
2. Other Native Americans
3. All other ethnic groups
Job Type: Full-time