Updated: Aug 30, 2022 Location: Irvine-Campus Job Type: Department: DCE-Special Programs
Job Opening ID: 41856
Reports To: Director, English Language & TEFL Programs
Working Title: Program Coordinator
Department: DCE-Special Programs
Bargaining Unit: 99
Payroll Job Code: 004167
Job Location: UCI Campus- Irvine
Percent of Time: 100%
Work Schedule: 8-5, M-F
Employee Class: Career
The Division of Continuing Education is an environment that celebrates diversity of background and experience and one that leverages the unique talents and strengths of staff to achieve greater employee satisfaction, higher productivity, and innovation. We strive to be a place where staff feel that they are equitably treated, respected, heard, valued, and enabled to do their best work while contributing to the organization’s mission and vision.
Under the general supervision of the Director, the Program Coordinator creates and maintains all ESL, TEFL, and CDP student academic records and performs the full range of implementation for these courses and programs. The Program Coordinator helps oversee the smooth running of all aspects of these programs; collects, analyzes, and reports on test scores, student grades, and academic performance; oversees attendance recording and reporting; liaises with sponsoring organizations; and reviews, interprets and evaluates current academic services and makes recommendations for improvements; and provides award information for ESL, TEFL, and CDP ceremonies as needed. The Program Coordinator provides administrative support to the Director and CDP Manager as needed, to ensure the smooth-running operation of all ESL and TEFL programs.
Bachelor’s degree in a field related to international education; or equivalent combination of education/experience.
Ability to communicate knowledgeably and clearly with international students/clientele. Experience working in an environment where sensitivity to a variety of international cultures. Proven abilities in independent task-prioritization, decision-making, problem solving, and analytical thinking. Superior skill in attending to detail and proven strong organization skills to plan, schedule, track, coordinate, keep others informed, and adapt to frequent changes. Experience planning, implementing and coordinating all logistics aspects of educational programs. Excellent interpersonal, oral, written, and public speaking skills, including the use of excellent grammar and spelling. Accurate proofreading skills. Experience in using good judgment with international students/clientele to successfully resolve unexpected issues. Proven excellent customer service skills, exhibiting a strong desire to help and welcome people and interacting with a professional demeanor to international students/clientele. Demonstrated expertise in working closely with international students/clientele. Expertise working with computer database systems and skill in retrieving and organizing academic, statistical, and/or financial research/data into clear and meaningful reports/presentations. Excellent interpersonal, oral, written, and public speaking skills, including the use of excellent grammar and spelling. Demonstrated ability to foster a collaborative team atmosphere and work effectively with academic and administrative personnel at all levels.
Experience working in an internationally-oriented educational environment. Knowledge of UC Policy and Procedures as they pertain to instructor hiring, course approvals, accounting, travel policy, general ledgers, purchasing, vendor relations, and PAL Card. Experience working in a self-supporting academic organization.
Conditions of Employment
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
Background Check and Live Scan
Legal Right to work in the United States
Smoking and Tobacco Policy
Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
California Child Abuse and Neglect Reporting Act
Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page – https://hr.uci.edu/new-hire/conditions-of-employment.php
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at
(949) 824-0500 or [email protected].