Xanterra Travel Collection


With over 3.4 million acres to explore, Death Valley is situated in the northern Mojave Desert in California and is the largest National Park outside of Alaska. Incredibly diverse ecosystems, sand dunes, mountains, and touting America’s lowest elevations – Death Valley is an incredible place to call home. We are a welcoming community of employees who work hard, share a real passion for the environment, and enjoy creating memorable experiences for our guests.

The Oasis at Death Valley was recently renovated and expanded and offers two hotels – the historic upscale, four diamond, 66-room Inn and the family-orientated, 224-room Ranch. The resort also encompasses an 18-hole course (world’s lowest course at 214 feet below sea level), four restaurants & lounges, retail outlets, museum, spring-fed swimming pools, tennis courts, service station, and conference & banquet facilities for 10-120 guests.

The Oasis at Death Valley is owned by Xanterra Travel Collection, a global travel and hospitality company, and the Nations’ largest operator of park –based hotels, restaurants and stores. Xanterra’s operations encompass some of the most spectacular and iconic places on Earth. Xanterra takes pride in combining these dramatic settings, landmark buildings, and global travel experiences with truly exceptional service. We seek leaders with a passion for hospitality and who exemplify our twelve values: leadership, respect, candor, guest service, attitude, teamwork, environment, community, innovation, honesty & integrity, profitability.

The General Manager is responsible for the success of our $30M resort operation and for meeting and exceeding its business objectives.

Financial Achievement: Achieve and exceed financial goals to ownership. Responsible for business plan, annual budget, capital plan execution, financial reports and forecasting, labor management, expense control and diligent accounting practices.

Human Resources Strategy: Partner with Human Resources to ensure effective hiring practices, implement employee culture improvements, enhance employee recreation activities for all employees (all employees live on site), training initiatives, scheduling practices and housing maintenance programs.

Infrastructure Management: Hands-on oversight of a complex operation in a remote location including maintenance of water management program, sewer treatment plant, wells and landscape maintenance.

Top-Line Revenue Delivery: Partner with sales force to establish sales & marketing plans, and participating in opportunities to close business.

Service Culture: Create and maintain service standards and expectations. Inspire a positive service culture and guest experience and provide a work environment in which employees can thrive.

Strategic Objectives: Develop operational & resort strategic objectives, tactical implementation plans, and communication process to ensure program success.

Sustainability Initiative: Support sustainable initiatives in all areas of the resort including building maintenance, engineering practices, safety initiatives, food selection & water conservation and interpretative training.
Inspirational Leadership: Establish and maintain positive working relationships with all business partners and associates. Set the example through own behavior and attitude Qualifications:

10+years of previous General Manager experience with a multi-unit operation with revenues exceeding $20M. Remote location experience a plus.
Hands-on management style a must and demonstrated FB background preferred.
Strong relationship & communication skills. Able to convey ideas effectively to a variety of audiences and establish effective relationships.
Strong financial acumen and demonstrated experience with managing complex capital projects.
Bachelor degree preferred.

General Manager home provided at no cost including rent and utilities

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